Security industry staffing remains an issue during COVID, SSN News Poll

YARMOUTH, Maine – The entire security industry staffing landscape remains a concern in the third year of the COVID-19 pandemic, as our latest Security Systems News Survey revealed.

Nearly 55% of our July news survey respondents indicated that COVID-19 has had “a lot” of impact on staff turnover, with 27% saying the impact of the pandemic is “halfway” way” and 18% saying it had no impact. turnover at all.

When asked what companies in the security industry are doing to address staffing shortages, 100% of respondents unanimously said they post jobs on job websites or on social networks, without any of them participating in recruitment events or job fairs.

“We are getting far fewer applicants today,” noted one respondent. “Also, it’s not uncommon now to see candidates interviewing, accepting a job offer, and not showing up on the first day of training.”

Another respondent pointed out: “There is a lack of technical/commercial staff available. I believe this will continue. I’ve had conversations with plumbing, appliance repair, HVAC and gas fitter employers – no one in the trades has trouble finding qualified employees or those who want to learn the skills.

Kevin Spagone, director of Reitman Security Search, said Security Systems News that staffing shortages are not limited to the security sector.

“Recruiting in space for over 25 years, I can tell you with certainty that these same challenges are also felt by other industries – the forces are more complex than just the post-Covid economic recovery (although that is a important part of it),” he explained. “More than 47 million Americans left their jobs in 2021 for employers who are more sensitive to their priorities, their values ​​and who yes offer higher compensation (SHRM reports that salaries have increased by 5.5% over the past year). This has created one of the most competitive talent markets in history.

“Part of that is due to demographics: the Congressional Budget Office says the U.S. workforce will only grow 4% for the entire 2020s (it was 9.2% in the 2020s). 2000 and 30.2% in the 1970s). We are in a space where technology has exceeded talent for many years.

Spagone noted, however, that with the security industry increasingly introducing cloud-based technology solutions, salaries have the potential to rise significantly.

“With the security industry embracing more cloud-centric ‘connected’ solutions, we are now in direct competition with tech/software giants (and startups) where progressive tech salaries and cultures have always been much more lucrative/attractive than the security space,” he noted.

About 73% of respondents predicted it would take about two to four years for the workforce to return to pre-pandemic levels, with 18% saying it would happen within a year and 9% saying it would. would take five years or more.